TACTYX
LoginCreate Account

Support Surface

Support

How to reach the Tactyx team during launch, what to include in a request, and where to send privacy concerns.

Language
EN PL

Support

Tactyx support is handled directly by the team operating the product during the current launch phase.

Contact channels

What to include

To help us resolve issues faster, include:

  • the email address on your Tactyx account
  • a short description of the problem
  • the page or feature involved
  • timestamps, screenshots, or links when relevant
  • any match, replay, or share-link identifiers if the issue is data-specific

Response expectations

We aim to reply within two business days, but response times may vary during launch, incident handling, or major release windows.

Security and privacy concerns

If you believe there is a security issue, an unauthorized access problem, or a privacy incident, contact privacy@tactyx.pro as soon as possible and include the relevant context.

Commercial model

Tactyx does not currently offer paid plans. If that changes, billing and account-support rules will be added before those plans go live.